For Transformative Therapy...


frequently asked questions

Click on a question below to see a responds to each question.

Appointments / Sessions

All office visits are by appointment only. We do not accept walk-ins. We generally schedule appointments Monday-Friday (9am-8pm), Saturday (9am-5pm). Visit the Appointments Page for more information on scheduling an appointment or the Contact Us Page to reach us via our phone number or email address.
You may visit Visit the Appointments Page to complete an Online Aopointment Request Form or visit the Contact Us Page to reach us via our phone number or email address.

When you request an appointment, we will coordinate and confirm a time with you for your appointment.

If this will be your first session with us, please complete our New Client Intake Form prior to your visit so that we can maximize the time of your initial visit.

The first session is an Initial Intake Consultation. We allocate up to 90-minutes for this session. We ask that you download and complete our New Client Intake Form prior to your arrival and bring the completed form with you. During this appointment we will discuss the reason for your visit, review the completed New Client Intake Form, identify your goals, and treatment options. We will also discuss with you our treatment model philosophy and how it may be applied to your situation.

By the end of the session, together we will determine if we are able to provide the care you need and assist you in accomplishing your goals. If we agree to move forward together, we will schedule a follow-up session. However, should it be determined that we are unable to meet your care needs or assist you in accomplishing your goals, we may recommend another treatment provider or service that would be more effective for you and/or guide you towards treatment providers offered by your insurance provider.

Each session is generally scheduled for 50 minutes. The New Client Intake first session is generally scheduled for up to 80 minutes.
We understand that situations may arise that you may need to cancel or reschedule an appointment. To avoid a "missed appointment" / "late cancellation" fee, kindly let us know of your cancellation notice via phone or email at least a 24-hours prior to your scheduled appointment. A $50 fee will be assessed to your account for missed appointments or late cancellations which must be paid prior to your next appointment.
Each person’s reason for therapy varies and so does the length of therapy. When you meet with your therapist, you and your therapist will agree on your therapy goals and a frequency of session visits to meet your goals. Frequency of visits can range from daily, weekly, bi-weekly, monthly, or any other frequency as deemed best to meet your goals.


We accept all major forms of credit and debit cards with the Visa, MasterCard, American Express, and Discover logo. We also accept most Flex spending/HSA cards. We do not accept checks, cash, or money orders.
We accept many insurance plans and are an "In-Network" provider for Humana, Blue Cross Blue Shield, Tricare, Magellan, MHN Behavioral Health and Aetna. We are an "Out-of-Network" provider for all other insurance plans. Documentation can be provided upon request to assist clients who wish to seek reimbursement from their insurance for any out-of-network benefits, payable directly to the client.
Please visit the Services Page and the Workshops Page for more information on the services/workshops offered along with their pricing.
Once we receive your health insurance information, we will contact your insurance carrier to determine what is covered. You may also contact your health insurance directly. Below are some helpful questions you can ask your insurance provider:
  • What are my mental health benefits?
  • What is the coverage amount per therapy session?
  • How many therapy sessions does my plan cover?
  • How much does my insurance pay for an out-of-network provider?
  • Is approval required from my primary care physician?
EAP is short for Employee Assistance program. It is a program offered by some employers as part of a benefits package that provides for a set amount of free therapy sessions. Once the set amount of free sessions are exhausted, clients are responsible for the payments of additional sessions either through their health insurance or self-pay. Please contact your employer to learn more about your EAP eligibility and benefits.
We do offer Student Discounts for those currently attending undergraduate and graduate school - Call for details

General Questions

A number of benefits are available from participating in therapy. Therapists can provide support, problem-solving skills, and enhanced coping strategies for issues such as depression, anxiety, relationship troubles, unresolved childhood issues, grief, stress management, body image issues and creative blocks. Many people also find that counselors can be a tremendous asset to managing personal growth, interpersonal relationships, family concerns, marriage issues, and the hassles of daily life. Therapists can provide a fresh perspective on a difficult problem or point you in the direction of a solution. The benefits you obtain from therapy depend on how well you use the process and put into practice what you learn. Some of the benefits available from therapy include:
  • Attaining a better understanding of yourself, your goals and values
  • Developing skills for improving your relationships
  • Finding resolution to the issues or concerns that led you to seek therapy
  • Learning new ways to cope with stress and anxiety
  • Managing anger, grief, depression, and other emotional pressures
  • Improving communications and listening skills
  • Changing old behavior patterns and developing new ones
  • Discovering new ways to solve problems in your family or marriage
  • Improving your self-esteem and boosting self-confidence
If you are having an emergency, in immiment danger, wish to harm yourself or others, or are in a crisis situation, CALL 911 or the Centerstone Crisis Line at 502-589-4313 or go to your nearest hospital emergency room. .
It is well established that the long-term solution to mental and emotional problems and the pain they cause cannot be solved solely by medication. Instead of just treating the symptom, therapy addresses the cause of our distress and the behavior patterns that curb our progress. You can best achieve sustainable growth and a greater sense of well-being with an integrative approach to wellness. Working with your medical doctor you can determine what's best for you, and in some cases a combination of medication and therapy is the right course of action. .
We will work with you to determine if you could benefit from psychotropic medication interventions. If so, referrals can be made to prescribing practitioners, usually psychiatrists in your area and/or insurance network. .
Confidentiality is one of the most important components between a client and psychotherapist. Successful therapy requires a high degree of trust with highly sensitive subject matter that is usually not discussed anywhere but the therapist's office. Every therapist should provide a written copy of their confidential disclosure agreement, and you can expect that what you discuss in session will not be shared with anyone. This is called “Informed Consent”. Sometimes, however, you may want your therapist to share information or give an update to someone on your healthcare team (your Physician, Naturopath, Attorney), but by law your therapist cannot release this information without obtaining your written permission.

However, state law and professional ethics require therapists to maintain confidentiality except for the following situations:

  • Suspected past or present abuse or neglect of children, adults, and elders to the authorities, including Child Protection and law enforcement, based on information provided by the client or collateral sources.
  • If the therapist has reason to suspect the client is seriously in danger of harming him/herself or has threated to harm another person.
  • The case file is court ordered by a judge.

Please visit the Contact Us Page for our address and map of our location. There is free parking and the building is handicap accessible.
Private Pay is when a client pays for mental health therapy privately and chooses not to utilize any mental health insurance benefits available to them. Private pay does provide greater control over the privacy of your therapy, however, using insurance benefits may lower your out-of-pocket cost. We encourage you to carefully consider the benefits of either choice so that you are able to make an informed decision that is best for your situation.